Property Exceptions in Mover Inventory now cover the best possible outcome: a damage-free property. When property exceptions are required at the beginning or end of a stage and the crew finds no damage, a new No Exception option lets them record exactly that — a clean, signed “no damage found” entry with a note, driver initials, and driver signature. The mandatory-exception workflow stays airtight, and crews complete it in seconds instead of logging a placeholder entry.
What's New
- Show No Exceptions setting: a new option under Exception Settings in the CMS, nested under Allow Property Exception alongside Require at Beginning of Stage and Require at End of Stage.
- No Exception Found checkbox in the app: when the setting is on and a property exception is required at a stage's beginning or end, the Add Property Exception screen shows a No Exception section at the top — at both Stage Begin and Stage End.
- A clear confirmation step: selecting it pops a confirmation explaining that Photos, Property Damage, Area / Room, and Damage Type won't be selectable for this exception.
- A focused, signed record: after confirming, the damage sections gray out and the crew completes just three things — Note, Driver Initials, and Driver Signature — then submits. The entry is recorded like any other property exception.
Who This Is For
- Moving companies that make property exceptions mandatory at the beginning or end of stages
- Crews and drivers who need a fast, honest way to record a damage-free walkthrough
- Operations and claims managers who want clean no-damage records with a signature behind them
- Back office teams keeping stage documentation consistent across every job
⚙️ How to Configure
- In the Mover Inventory CMS, go to Settings → Shipment Type and open Exception Settings. Under Allow Property Exception, enable Show No Exceptions alongside Require at Beginning of Stage and/or Require at End of Stage.
Settings (1) → Shipment Type (2) → Exception Settings → Show No Exceptions (3)
- In the crew app, when a property exception is required and the property has no damage, the crew checks No Exception Found at the top of the Add Property Exception screen.
The No Exception section at the top of Add Property Exception (Stage Begin)
- A confirmation appears, explaining that Photos, Property Damage, Area / Room, and Damage Type won't be available for this exception. Tap Confirm to continue — or Cancel to document damage normally.
The confirmation before committing to a No Exception entry
- Once confirmed, the damage sections gray out so the record stays unambiguous.
Photos, Property Damage, Area / Room, and Damage Type grayed out
- The crew completes the three remaining fields — Note, Driver Initials, and Driver Signature — and taps Submit Exception. The no-damage record is saved.
Note, Driver Initials, and Driver Signature — then Submit Exception
- The same option is available wherever the exception is required — at Stage Begin and at Stage End.
No Exception Found available at Stage End as well
Good to Know
- It appears only when it should: the No Exception option shows on the property exception screen when a property exception is required at the beginning or end of a stage — the crew can select it and proceed to the next step.
- It's a real record: a No Exception entry is stored as a property exception, complete with the note, driver initials, and driver signature — so every stage still has documented proof of the property's condition.
- The confirmation protects accuracy: if the crew spots damage after all, Cancel returns them to the full form with Photos, Property Damage, Area / Room, and Damage Type.
- Configured per shipment type: Show No Exceptions lives in each shipment type's Exception Settings, so you decide where it applies.
- Damage logging is unchanged: when there is damage, crews document it exactly as before.
Available Now
Show No Exceptions is available now in the Mover Inventory CMS under Settings → Shipment Type → Exception Settings. Turn it on, and your crews get a clean one-tap way to certify damage-free stages. This one came straight from customer feedback — keep it coming.
