We just rolled out an important update: Sales reps will now receive an email notification whenever a customer replies to their text message!

Why This Matters?

📲 Instant Awareness – Get notified in real-time when a customer responds, even if you're not in the CRM.
⚡ Faster Follow-Ups – Act immediately while interest is high—no more missed opportunities!
🌍 Stay Connected On the Go – Whether you’re out in the field or away from your desk, you’ll never miss an important customer reply.

How It Works?

✅ When a customer replies to a text, the assigned sales rep will receive an email notification with:

• The customer’s response
• Their phone number
• Move details & estimate amount

✅ Simply click the phone number in the email to call them back instantly!

💡 Pro Tip: Need to customize this email to add more information? No problem! Just go to:
🔧 Settings > Conversations > Templates and modify the email template to fit your needs.

#Movegistics #SalesAutomation #FasterFollowUps #CustomerEngagement #StayConnected