✅ Part 3: Completing the Move

📋 Track Time, Take Breaks, and Finalize Activities with Confidence

This step is all about recording labor activity accurately—ensuring the office can bill correctly and the crew gets paid fairly. Your Crew App makes this super easy: clock in, take breaks, adjust time if needed, and finalize the job when everything’s complete.

🎯 Goals of This Step

✔️ Accurately track crew activity and time from pack to unload to final walk-through
✔️ Ensure proper billing by clocking in/out of each phase and verifying break time
✔️ Maintain clean records by editing or adding missing activities as needed
✔️ Capture job completion proof (photos, signatures, notes) before finalizing
✔️ Ensure crew accountability and reduce payroll errors
✔️ Create a smooth handoff to the office for invoicing and post-move follow-up

🧭 What the Supervisor Should Do Here

1️⃣ Select the Right Activity

Choose an icon based on whether you’re starting Pack, Load, Drive, or Unload.

This helps track time spent on each phase.

2️⃣ Clock In to Begin the Activity
Tap the 🕓 CLOCK IN button after selecting the activity.
Once started, your timer begins, and all billing & payroll tracking kicks in.

3️⃣ Start Breaks as Needed
During any activity, tap ☕ START BREAK to log non-billable rest periods.
Breaks are subtracted from billable time.

4️⃣ Clock Out to End the Activity
When done, tap 🕓 CLOCK OUT.
This will stop the timer and calculate the labor time (minus breaks).

📦 Repeat 1 - 4 for Each Phase of the Move
Track Pack, Load, Drive, and Unload as separate activities.
Use the orange ➕ icon to log each one if your crew forgot to clock in.

🛠️ Make Adjustments as a Supervisor

The View Activities option (top-right of the Activity section) gives supervisors full control over crew time tracking.

If they forget to clock in or choose the wrong activity, no problem—here’s what they can do:

➕ Add Missing Activities Manually
Tap the orange + button in the bottom-right corner to manually add a new activity like Load or Drive.
You’ll be prompted to:

• • Choose the Activity Name
  • Select the number of workers
  • Assign crew members and their roles (e.g., Jose Hernandez – supervisor)
  • Enter Start and End Times
  • Set the rate and mark as Billable or not
  • Log break time (optional)

🔧 Edit Existing Entries
Tap the downward arrow next to any activity to expand its details.
From there, tap the ⋯ three-dot menu, and choose Edit to:

• • ⏰ Change Start Time and End Time using time pickers
  • 👥 Adjust the number of workers and assign specific team members
  • 💵 Update the hourly rate or mark as non-billable if needed

📊 Live Rate Calculations
As you add or adjust workers, the system automatically updates the hourly rate.

🧾 Ensure Clean Payroll and Billing
All activities sync with the CRM and make sure:

• • Info is accurate for payroll
  • Customers are billed correctly
  • Dispatchers have a clean record of the job timeline

💡 Pro Tips

✅ Supervisors can fix mistakes! Use the “View Activities” button to correct start/end times, add missing activities, or adjust crew members and rates.

✅ Add notes to track extra charges, like additional packing materials used or items sold. These notes will be helpful in the next step when finalizing payment and reviewing the invoice with the customer.

✅ For proof of work, take photos while prepping, wrapping, or loading items. Upload them in the Photos section or attach them to Notes for extra visibility.

✅ If your crew is prepping the property, take clear photos of setup efforts like floor protection, padding, or staging. These are useful if claims arise later.

✅ Use the orange ➕ icon to manually add an activity if a worker forgets to clock in or switches roles mid-move.

✅ Document verbal instructions or exceptions shared by the customer using the 🟧 Notes icon — all entries are time-stamped and visible in the CRM.

🔒 Final Steps Before Finalizing Payment

✅ All activities should be properly clocked in and out
✅ Breaks should be recorded

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